Refund policy

Exchanges & Store Credit

Every GADHI piece is finished individually, so instead of refunds we offer an exchange or store credit.

  • Window: request an exchange or store credit within 30 days of delivery.
  • Condition: items must be unworn and unused, in their original condition and packaging.
  • Damaged, defective or wrong item: contact us within 7 days of delivery with a photo and we'll replace it at no cost to you.
  • Shipping: we cover shipping on replacements for damaged, defective or wrong items. For other exchanges, return shipping is paid by the customer.

How to start: email contact@gadhi.co with your order number and what you'd like to do. We'll reply with instructions and the return address. Items sent back without contacting us first can't be accepted.

Store credit is issued once the returned item is received and checked, and doesn't expire.

Questions? Reach us anytime at contact@gadhi.co.